Information on our loyalty programmes and how to redeem your loyalty points.
Membership is open to everyone in the UK, and it couldn’t be easier to get started! Simply create an account via our online store. If you signed into an online account after 19th January 2021 you are automatically signed up to earn points through
There are lots of ways to earn points - from making purchases to engaging with us on social media to writing product reviews for your favourite items. Learn more about how to earn points here.
Unfortunately, you can only earn points when shopping directly with us through www.iconiclondoninc.com.
Yes! You can earn points for leaving a product review once every 30 days. To avoid abuse and to keep our reviews 100% genuine, reviews can only be left via the email you receive after receiving your order.
You can use your earned points at the checkout to get money off your purchase. You can’t use a discount code alongside your points though, so shop wisely for the best savings! For every 100 points you've earned, you can exchange them for a £5 voucher
Tiers are based on the amount spent with us within the previous year. Spending £250 earns Gold Status, and customers spending £501 points join our Platinum tier. Tiers are calculated on a rolling basis.
When you are logged into your account, your tier status and points balance will display beneath your order history on your account page or on our rewards page.
Yes – points will expire after 12 continuous months of inactivity on the account where you collect them. Inactivity is classed as not placing a valid order.
We will use email to make sure you know first about our best sales, newest products, and more – so keep an eye on your inbox!
Unfortunately, we are not able to merge points across accounts at this time. Make sure you use the same email address for all orders in future, so you receive points for your purchases!
Once your return is processed, any points you received from that purchase will be automatically deducted from your points balance. If you have already used your earned points, your balance may become negative until the points are earned back.
Points have no cash value and can only be used to save on future purchases. We reserve the right to adjust points at our discretion for reasons including, but limited to; suspected abuse of the programme, account sharing or any other example of activ
You earn a £5 voucher off a purchase over £35 for every friend you refer who spends £35 on their first purchase. Unfortunately you can't refer customers who have already shopped with us, but you're welcome to share your exclusive referral link far an