Delivery
Information about tracking your delivery and delivery times.
What should I do if I haven't received my order?
Once your order is shipped, you will receive an email to confirm your tracking details so you can keep an eye on your delivery. Please check your tracking information daily to ensure your order is still on its way to you and there are no problems wit
What delivery options do you offer?
We offer standard delivery for £3.50 for orders under for £35 and free for orders over £35. We also offer Next Day Delivery for £5.99 for orders placed before 4pm Monday-Thursday.
How long will delivery take?
Our standard delivery is approximately 3-10 working days. Deliveries may experience delays due to remote locations, adverse conditions or courier-specific issues.
What happens if I am not home to accept my delivery?
If you're not home at the time of delivery, the courier may leave your parcel in a safe place. If no suitable safe place is available, it may be taken back to the depot. Couriers can attempt delivery up to three times; if all attempts are unsuccessfu
My order is taking too long to be delivered, can I cancel it?
We are so sorry to hear there has been a delay to your delivery. Unfortunately, we are not able cancel purchases that are in transit. If you no longer require your order, you are welcome to refuse the parcel on delivery or utilise our free returns po
How do I track my order?
Once your order is shipped, you will receive an email to confirm your tracking details so you can keep an eye on your delivery. Please check your tracking information daily to ensure your order is still on its way to you and there are no problems wit