What do I do if I have ordered the wrong item?Updated a year ago

Not to worry, these things happen! 

Once your order has been placed, sadly, we cannot make changes to it but we may be able to cancel it for you. 

If you would like to cancel your order and repurchase, please contact our Customer Service team. We will try our best to cancel your purchase but this is not always possible depending on what stage your order is in processing.

If we are unable to cancel your purchase, you are welcome to return your purchase for a refund or exchange. Please refer to our returns page for more information on our returns policy.