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Klarna

Information about Klarna payments and Terms and Conditions.

What is Klarna?

Founded in Stockholm, Sweden, Klarna is one of Europe's fastest-growing companies and a leading alternative payment provider. Klarna’s vision is to make shopping smoooth, adding value for consumers and retailers with unique payment options and superi

What is Klarna's 'Pay in 30 days' option?

Get what you love today and pay up to 30 days after placing your order. No upfront payments.

What happens if I pay with Klarna and then make a return?

If you return some or all of your order, Klarna will issue you with a new statement as soon as the online store processes your return. Follow the retailer's return instructions and make sure to keep the tracking number of your return. Log into your K

There's something wrong with my Klarna order. Do I still need to pay for it?

You do not need to pay for goods that are received damage, broken or faulty. Follow the retailers dispute instructions and make sure to “Report a problem” in your Klarna account to pause your statement until you’ve resolved the dispute with the retai

I have not received my order. What happens to my Klarna statement?

You do not need to pay the statement until you have received your order. Contact the retailer for an update on the delivery. Make sure to log into your Klarna account and “Report a problem” to pause your statement until you’ve received your order.

My Klarna statement is incorrect. What should I do?

If your statement does not match your order details, please contact the retailer directly for a correction of your statement. Make sure to log into your Klarna account and “Report a problem” to pause your statement until the details have been correct

What happens if I don’t pay for my Pay in 30 days Klarna order?

Your payment is due 30 days after the order is placed or shipped. Klarna will alert you before payment is due to help remind you to pay on time. Pay in 30 days is a credit product and you are required to make your payment to Klarna. Klarna may share

What happens if I don’t pay for my 'Pay in 3' Klarna order?

Klarna will alert you before payment is due to help remind you to pay on time. If Klarna is unable to collect your payment on the scheduled due date Klarna will make a further attempt to automatically collect payment. Should this next payment attempt

What is Klarna's 'Pay in 3' option?

Split your purchase into three payments so you can spread the cost of your purchase over time. Enter the credit or debit card details of your choice and make automatic payments every 30 days. Your first instalment will be collected when your order is

How to shop with Klarna

Add item(s) to your cart and head to the checkout.Select Klarna at the checkout to pay as you like for your purchase.Manage your orders and payments in the Klarna app.

How do I check on my Klarna payments?

See all of your purchases in one place, pay any open balances, explore unique content and much more in the Klarna app. You can also log into your Klarna account at https://app.klarna.com/login. If you need any help, our Customer Service is there for

Are my details safe with Klarna?

Klarna has strong anti-fraud controls in place to protect our customers and prevent fraudsters from making unauthorized purchases.