How will I receive my refund?Updated 6 months ago

Once we have received your package, providing the items have been returned in line with our returns policy, your refund will be issued within 21 days.

Your refund will be confirmed by email, and funds will be returned to your original payment method. This can take up to 10 days to show on your statement from the time of issue.

If you have paid using Klarna, you will receive an updated invoice from Klarna once your return is processed. If you have any questions regarding your Klarna account, please contact Klarna’s Customer Service team directly.