What do I do if I’ve had an allergic reaction to one of your products?Updated 5 days ago
Oh no! If you've experienced an allergic reaction to one of our products, we recommend that you discontinue using the product and get in touch with our Customer Service team here for further assistance.
We recommend reviewing the ingredients listed on each product before use, particularly if you have known allergies or sensitivities. If you experience a reaction, please seek advice from a healthcare professional.
If you have sensitive skin, we recommend patch testing a product before use, following the instructions provided on the packaging. However, patch testing cannot guarantee that an allergic reaction or skin irritation will not occur.
Please note: ICONIC LONDON cannot provide medical advice, diagnose allergic reactions or determine the cause of a reaction. Our Customer Service team can assist with product-related queries but cannot provide medical guidance. If you experience a severe reaction, difficulty breathing or swelling of the face, lips or throat, seek emergency medical attention immediately.